Customers reporting problem with panel I

If customers reach out stating they are unable to attach one of the fridge doors (most likely part E) due to the hinge/bracket/slot/etc where the door would fit being missing, it's possible that the customers may have assembled panel I upside down. 

Please review the attached photo where I marked the the plastic anchors that should be facing down instead of up. Please let me know if any clarification is needed.

If the customer claims they assembled part I correctly, please ask them to provide photos of both sides of their panel I. I've also attached a video showing the top and bottom of part I.