The bolts used to secure knobs and door handles generally do come pre-attached to the knobs/handles. Sometimes customer do not realize this and when the manual lists the knobs/handles and the bolts as separate parts, customers may think the bolt is missing. We can inform customers that the bolts should be already attached to the knobs/handles and ask for a photo so we can help point out the bolt.
Ex photo link: 20241107_110221.jpg
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